Susan Groff
Account Manager
For the hospitality, construction, real estate, and other industries, managing risk is about more than just having the right coverage. It’s about keeping your people safe so your business can grow. That’s the philosophy I bring to every client relationship. I take a deep dive into understanding exactly what each client needs, then build a risk management program around safety and loss control, claims management, and long-term cost savings. For me, the goal has always been to be a trusted advisor, not just a broker.
What do you enjoy doing when you’re not working?
Outside of work, I give back through my involvement with the Leadership Oakland Alumni Association Board and volunteer at a horse rescue. When I’m not doing that, you might find me planning my next adventure (Albania and Greece are on the list), experimenting in the kitchen, or lacing up my rollerblades.
